{"id":100,"date":"2024-11-14T16:08:59","date_gmt":"2024-11-14T16:08:59","guid":{"rendered":"https:\/\/wishar.is\/?page_id=100"},"modified":"2024-11-14T19:58:34","modified_gmt":"2024-11-14T19:58:34","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/wishar.is\/is\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero Section&#8221; _builder_version=&#8221;4.27.3&#8243; background_color=&#8221;#d3dae4&#8243; custom_margin=&#8221;60px|60px|60px|60px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px|0px|0px|0px&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;110px|0px|110px|0px&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;60%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|700||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;40px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Refund &amp; Returns<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Featured Items&#8221; _builder_version=&#8221;4.27.3&#8243; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;60px|60px|60px|60px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;0px|0px|0px|0px&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;110px||110px|&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;-400px&#8221; box_shadow_color=&#8221;#ffffff&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;60%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|500|||||||&#8221; text_font_size=&#8221;15px&#8221; header_2_font=&#8221;Montserrat|600||on|||||&#8221; header_4_font=&#8221;Montserrat|600||on|||||&#8221; header_4_font_size=&#8221;20px&#8221; header_4_line_height=&#8221;1.4em&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; header_3_font=&#8221;Montserrat|500|||||||&#8221; header_3_line_height=&#8221;1.3em&#8221;]<\/p>\n<h3>Wishar ehf<br \/>wishar@wishar.is<br \/>Reykjav\u00edk<\/h3>\n<p>&nbsp;<\/p>\n<p><span>Effective Date: 01.11.2024<\/span><\/p>\n<p><span>Thank you for choosing Wishar ehf \/ wishar.is as your trusted provider of [Products\/Services]. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you. <\/span><\/p>\n<h4><span>Return\/Exchange\/Refund Timeline <\/span><\/h4>\n<p><span>We offer a transparent and customer-friendly return\/exchange\/refund timeline. Returns or exchanges are accepted within [Insert Number of Days] days from the date of purchase. We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your purchase while also ensuring a fair policy for our business.<\/span><\/p>\n<h4><span>Acceptable Item Conditions <\/span><\/h4>\n<p><span>To be eligible for a return or exchange, the item must be in its original condition, including all tags and packaging (if applicable). Please note that certain items may have specific conditions for return due to their nature, and these conditions will be clearly communicated on the product page. <\/span><\/p>\n<h4><span>Refund and Shipping Charges <\/span><\/h4>\n<p><span>We understand the importance of transparent and fair refund and shipping charges. Our policy aims to be reasonable. We offer [free\/flat-rate] shipping on returns, which means you won&#8217;t have to worry about additional shipping costs when returning items.<\/span><\/p>\n<h4><span>For refunds, we offer the following options: <\/span><\/h4>\n<ul>\n<li><span>Replacement\/Exchange: We&#8217;ll replace the item with a different size, color, or a better quality item as per your preference, subject to availability. <\/span><\/li>\n<li><span>Money Refund: We&#8217;ll return the cost of the item to the original payment method used for the purchase. <\/span><\/li>\n<li><span>Full Refund: If you&#8217;re not completely satisfied with your purchase, we&#8217;ll issue a full refund. <\/span><\/li>\n<li><span>Partial Refund: In some cases, a partial refund may be provided if only part of the order is returned. <\/span><\/li>\n<li><span>Line-Item Refund: For items that are part of a larger order, we may issue a refund for the specific item returned. <\/span><\/li>\n<li><span>Gift Card: We can issue a gift card with the refund amount for you to use on future purchases. <\/span><\/li>\n<li><span>Store Credit: You can choose to receive store credit, which can be used on any future purchases with us.<\/span><\/li>\n<\/ul>\n<h4><span>Items Eligible for Refund\/Return\/Exchange <\/span><\/h4>\n<p><span>While we strive to accommodate such requests, please note that not all items on our website are eligible for exchange, refund, or return. The following categories of products are generally not eligible for the same: <\/span><\/p>\n<ul>\n<li><span>Products with Expiration Dates: Items with a limited shelf life or an expiration date. <\/span><\/li>\n<li><span>Hygiene-Sensitive Products: Items that come into direct contact with the body, such as used underwear, earrings, or makeup. <\/span><\/li>\n<li><span>Custom\/Personalized Products: Items that have been specifically customized or personalized for the customer. <\/span><\/li>\n<li><span>Products Sold as Part of Sets\/Bundles: Items sold as part of a set or bundle, where individual items may not be eligible for exchange.<\/span><\/li>\n<\/ul>\n<h4><span>Refundable Items List <\/span><\/h4>\n<p><span>To provide you with a clear understanding of the products that qualify for refunds, we maintain a list of refundable items. This list simplifies the process ensuring that you can easily identify items eligible for refunds. You can find the refundable items list here [Provide Location on Website]. <\/span><\/p>\n<h4><span>Non-Refundable Items List <\/span><\/h4>\n<p><span>We also maintain a comprehensive list of non-refundable items to ensure transparency and clarity. This list can be found here [Provide Location on Website].<\/span><\/p>\n<h4><span>Avoiding Chargebacks <\/span><\/h4>\n<p><span>Our comprehensive refund and return policy is designed to create a transparent and equitable relationship with our customers. By providing clear guidelines for refunds, we aim to empower you with a clear understanding of your rights. <\/span><\/p>\n<p><span>If you have any questions about our refund and return policy, please don&#8217;t hesitate to contact our customer support team at [Customer Support Email\/Phone Number]. Your satisfaction is our priority, and we&#8217;re here to assist you. <\/span><\/p>\n<p><span>Thank you for choosing Wishar ehf! <\/span><\/p>\n<p><span>Wishar ehf<\/span><br \/><span>Reykjav\u00edk, Iceland<\/span><br \/><span>www.wishar.is<\/span><\/p>\n<p>Reykjav\u00edk 01.11.2024<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund &amp; ReturnsWishar ehfwishar@wishar.isReykjav\u00edk &nbsp; Effective Date: 01.11.2024 Thank you for choosing Wishar ehf \/ wishar.is as your trusted provider of [Products\/Services]. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h3>Overview<\/h3>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Book with obvious signs of use<\/li>\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<h2>Refunds<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<b>Late or missing refunds<\/b>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<b>Sale items<\/b>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Exchanges<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Gifts<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Shipping returns<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<h2>Need help?<\/h2>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/pages\/100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/comments?post=100"}],"version-history":[{"count":5,"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/pages\/100\/revisions"}],"predecessor-version":[{"id":1725,"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/pages\/100\/revisions\/1725"}],"wp:attachment":[{"href":"https:\/\/wishar.is\/is\/wp-json\/wp\/v2\/media?parent=100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}